Requires the user to be registered as an Exact Online App Centre Partner - https://support.exactonline.com/community/s/knowledge-base#All-All-DNO-Reference-appcenter-eol-appcenter-dev-task-becomepartner. Each user must use their own Exact Online login credentials within the Add-in. The method of integration we use for Exact Online is to periodically (daily/hourly) 'cache' the contact data which would then be available to identify the caller. This 'cached' contact data is used to identify callers rather than 'live' data. 2 Factor Authentication is supported
Mandatory remote installation required.